Refunds & Cancellations
Last updated: May 2026
Cancellation Policy
You can cancel your ManageDesk subscription at any time. There is no lock-in period and no cancellation fee.
How to cancel:
- Log in to your ManageDesk dashboard
- Go to Settings > Subscription
- Click "Cancel Subscription"
Your UPI auto-pay mandate will be revoked immediately upon cancellation.
What Happens After Cancellation
- No further charges will be deducted from your UPI account
- Your access continues until the end of the current billing period
- Your data (members, seats, books, fees) is retained for 90 days in case you resubscribe
- After 90 days of inactivity, data may be permanently deleted
Refund Policy
Mandate Setup Fee (INR 1)
The INR 1 mandate setup / trial activation fee is non-refundable. This is a nominal charge to verify your UPI account and set up the auto-pay mandate.
Monthly Subscription (INR 299/month)
If you cancel within 7 days of a monthly charge being deducted, you are eligible for a full refund of that month's payment. Refund requests made after 7 days of the charge will not be processed.
Trial Period
During the 28-day free trial, no subscription charges are deducted. If you cancel before the trial ends, no amount (other than the INR 1 mandate fee) will be charged.
How to Request a Refund
To request a refund, email us at:
managedesk0@gmail.comPlease include the following in your email:
- Your registered email address
- Date of the charge you want refunded
- Reason for the refund request
Refunds are processed within 5-7 business days after approval. The amount will be credited back to the original payment method (UPI account).
Pricing Summary
| Item | Amount (INR) | Refundable |
|---|---|---|
| Mandate setup / trial activation | INR 1 | No |
| Monthly subscription | INR 299/month | Yes (within 7 days) |
| 28-day free trial | INR 0 | N/A |
Contact Us
For any questions about refunds or cancellations, reach out to us at managedesk0@gmail.com. We are happy to help.